Shipping policy

At LIVDAY, we’re committed to getting your order to you safely and on time.

Order Processing

Orders are typically processed and shipped within 1–3 business days after your order is placed.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.

Delivery Time

For orders shipped within the United States, estimated delivery time is:

5–9 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other circumstances beyond our control.

Shipping Costs

Available shipping options and costs will be displayed at checkout before you complete your purchase.

Tracking Your Order

Once your order has shipped, you can use the tracking number provided in your shipping confirmation email to follow your package.

Please allow up to 48 hours for tracking information to update after shipment.

Delayed or Lost Packages

If your package is significantly delayed or confirmed as lost in transit, please contact us at support@thelivday.com.

We will work with the shipping carrier to locate your package and, when the package is confirmed lost, provide a replacement or refund in accordance with our Refund Policy.

Incorrect Shipping Information

Please make sure your shipping address is accurate and complete before placing your order.

LIVDAY is not responsible for delays or delivery issues caused by an incorrect or incomplete shipping address provided by the customer.

If a package is returned to us due to an incorrect address, refusal of delivery, or failure to accept the package, any applicable reshipping or return shipping costs may be deducted from the refund or charged before reshipment.

Contact Us

If you have any questions about your order or shipping, please contact us:

Email: support@thelivday.com

We’re happy to help.